Gay Help Line is the national anti-homophobia and anti-transphobia contact center for gay, lesbian, bisexual, and transgender people, managed by the Gay Center. Founded in 2005, in addition to handling cases of discrimination, violence, and bullying, it serves as a listening point for those in need, providing confidential listening, information, and support. The service can be reached via the toll-free number 800713713, online, or via Speakly chat. The call center is open Monday through Saturday, from 4:00 PM to 8:00 PM, and is free from all over Italy, both from landlines and cell phones. Specific counseling services offered include: free psychological counseling for LGBTI individuals and their families or friends; free legal counseling for cases of discrimination and homophobic and transphobic violence; free medical counseling, particularly for sexually transmitted diseases and HIV; anti-homophobia educational support and mediation in schools; social, family, and work mediation; Protection for cases of family homophobia with hospitality and support at the Refuge LGBT+ family home; information on transition and document correction for transgender people; online counseling and guidance via web, text, or chat; discussion and socialization in LGBT+ groups.